Privacy Policy

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CareDogs respects your privacy and is committed to ensuring your personal information is protected.

On 25th May 2018 the EU General Data Protection Regulation (the GDPR) came into force in the EU (including the UK) and enhances an individual’s rights in relation to personal information about them.

This privacy notice will inform you how we collect and look after your personal information in accordance with the GDPR and tell you about your privacy rights, including how the law protects you.

Important information and who we are

This privacy notice tells you what to expect when CareDogs collects and processes your personal information.

It is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

CareDogs is the controller and responsible for your personal data (collectively referred to as ‘we’, ‘us’ or ‘our’ in this privacy notice).

Contact details

If you want to request information about our privacy policy, you can email us at hello@caredogs.org.uk.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24th May 2018 and historic versions can be obtained by contacting us.

Duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third party links

Our documents may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website or e-newsletters, we encourage you to read the privacy notice of every website you visit.

If you contact us via social media, the personal information you provide will remain on that platform and that platform will be the data controller. We encourage you to read the privacy notice of the relevant platform.

Third party data processors

We use third party service providers for parts of our website, IT systems and when we communicate digitally with you. Sometimes they will process the personal information which you provide us with.

Website analytics

CareDogs may also partner with selected third-party vendors, specifically Google Analytics, to allow tracking technologies and remarketing services on the CareDogs website through the use of first party cookies and third-party cookies, to, among other things, analyse and track users' use of the website, determine the popularity of certain content and better understand online activity. By accessing the CareDogs website, you consent to the collection and use of your information by these third party (Google Analytics) vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors (Google Analytics). However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor (Google Analytics).

In addition, you may prevent the collection of the data generated by the cookie and related to your use of the CareDogs website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link https://tools.google.com/dlpage/gaoptout?hl=en. This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics. A cookie already set by Google Analytics can also be deleted at any time via the internet browser or other software programs. Further information and Google's privacy regulations can be found at https://policies.google.com/privacy?hl=en.

Legal basis for processing your personal information

Under the GDPR, we must have a legal basis for processing your personal information. In the situations described in the next sections, we process your personal information for one of the following legal bases:

Legitimate interests*

We may process your information where it is in our legitimate interests to do so as an organisation and without prejudicing your interests or fundamental rights and freedoms. It is in our interests to ensure that our processes and systems operate effectively and to process information to help us continue our dog walking befriending service.

Consent**

We may process your information where you give us your consent to do so. You have the right to withdraw this consent at any time by contacting us at hello@caredogs.org.uk.